Savills
A new platform for smarter, AI-powered property search
Designed to help Savills agents find relevant data, explore property information, and validate their insights. The platform combines powerful search with a clear interface, making complex information easier to navigate and use in day-to-day work
A new platform for smarter, AI-powered property search
Designed to help Savills agents find relevant data, explore property information, and validate their insights. The platform combines powerful search with a clear interface, making complex information easier to navigate and use in day-to-day work
A new platform for smarter, AI-powered property search
Designed to help Savills agents find relevant data, explore property information, and validate their insights. The platform combines powerful search with a clear interface, making complex information easier to navigate and use in day-to-day work
The challenge
Digital-first competitors were reshaping the property industry with simpler online experiences and lower fees. Savills approached BIO to strengthen its digital offering and give its teams better tools to meet changing expectations.
The opportunity
Create an intuitive search platform that helps agents explore complex data, validate insights, and access business-critical information quickly, supporting a more informed and responsive service.
The outcome
A new web platform and roadmap to support Savills’ digital transformation, bringing property search and data exploration into a clearer, more connected experience.
The challenge
Digital-first competitors were reshaping the property industry with simpler online experiences and lower fees. Savills approached BIO to strengthen its digital offering and give its teams better tools to meet changing expectations.
The opportunity
Create an intuitive search platform that helps agents explore complex data, validate insights, and access business-critical information quickly, supporting a more informed and responsive service.
The outcome
A new web platform and roadmap to support Savills’ digital transformation, bringing property search and data exploration into a clearer, more connected experience.
The challenge
Digital-first competitors were reshaping the property industry with simpler online experiences and lower fees. Savills approached BIO to strengthen its digital offering and give its teams better tools to meet changing expectations.
The opportunity
Create an intuitive search platform that helps agents explore complex data, validate insights, and access business-critical information quickly, supporting a more informed and responsive service.
The outcome
A new web platform and roadmap to support Savills’ digital transformation, bringing property search and data exploration into a clearer, more connected experience.
Design principles
Human to Human
Use familiar, conversational language to guide agents through complex tasks, making each interaction feel natural and easy to understand.
Efficient
Make key actions intuitive so agents can focus on finding information and completing tasks, with less time spent learning the system.
Flexible
Support different needs and ways of working, keeping information easy to access without adding unnecessary complexity.
Design principles
Human to Human
Use familiar, conversational language to guide agents through complex tasks, making each interaction feel natural and easy to understand.
Efficient
Make key actions intuitive so agents can focus on finding information and completing tasks, with less time spent learning the system.
Flexible
Support different needs and ways of working, keeping information easy to access without adding unnecessary complexity.
Design principles
Human to Human
Use familiar, conversational language to guide agents through complex tasks, making each interaction feel natural and easy to understand.
Efficient
Make key actions intuitive so agents can focus on finding information and completing tasks, with less time spent learning the system.
Flexible
Support different needs and ways of working, keeping information easy to access without adding unnecessary complexity.
Persona
Our primary persona focused on estate agents, capturing their goals, working habits, and the challenges they faced when finding and interpreting property information. It gave the team a shared reference for design decisions, keeping the experience grounded in agents’ day-to-day needs.
Persona
Our primary persona focused on estate agents, capturing their goals, working habits, and the challenges they faced when finding and interpreting property information. It gave the team a shared reference for design decisions, keeping the experience grounded in agents’ day-to-day needs.
Persona
Our primary persona focused on estate agents, capturing their goals, working habits, and the challenges they faced when finding and interpreting property information. It gave the team a shared reference for design decisions, keeping the experience grounded in agents’ day-to-day needs.
User journey
Jane’s journey began with a client request and an understanding of their property requirements. The difficulty came when translating those needs into a search: the existing database offered limited flexibility, making it harder to find suitable properties and respond quickly.
User journey
Jane’s journey began with a client request and an understanding of their property requirements. The difficulty came when translating those needs into a search: the existing database offered limited flexibility, making it harder to find suitable properties and respond quickly.
User journey
Jane’s journey began with a client request and an understanding of their property requirements. The difficulty came when translating those needs into a search: the existing database offered limited flexibility, making it harder to find suitable properties and respond quickly.
The Query Builder
The booking journey
The search results page
The query builder guides agents through complex searches using natural language and clear, manageable steps. Relevant options are grouped around the selected property sector, helping users build detailed queries without navigating unnecessary controls. Agents can also save and rerun previous searches, making it quicker to return to useful results.
Consulting the data
Clear visualisation
Present data through clear, engaging visualisations that help agents interpret information and explore it in more detail.
Simple presentation
Use a restrained colour palette and a clear visual hierarchy to make complex information easier to scan and understand.
Modular comparisons
Let agents add, remove, and arrange charts to suit their needs, bringing relevant information together for quick comparisons.
Consulting the data
Clear visualisation
Present data through clear, engaging visualisations that help agents interpret information and explore it in more detail.
Simple presentation
Use a restrained colour palette and a clear visual hierarchy to make complex information easier to scan and understand.
Modular comparisons
Let agents add, remove, and arrange charts to suit their needs, bringing relevant information together for quick comparisons.
Consulting the data
Clear visualisation
Present data through clear, engaging visualisations that help agents interpret information and explore it in more detail.
Simple presentation
Use a restrained colour palette and a clear visual hierarchy to make complex information easier to scan and understand.
Modular comparisons
Let agents add, remove, and arrange charts to suit their needs, bringing relevant information together for quick comparisons.
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